BUSINESS

IndiGo to woo premium flyers by 2024-end

By Rishabh Raj

1

Premium seating 

IndiGo aims to launch a premium seating class and loyalty program by 2024 end, targeting business travelers and international routes. 

2

Dual-class A321 aircraft

The airline plans to configure 35 Airbus A321 aircraft with dual-class seating, offering 36 inches of legroom in the premium cabin, an increase from the average 30 inch of legroom.

3

Enhanced passenger perks

Premium passengers will enjoy perks like priority boarding, complimentary hot meals, and increased itinerary flexibility. 

4

International expansion strategy

IndiGo's expansion into international routes is led by CEO Pieter Elbers, with Airbus A321 XLR aircraft joining the fleet in 2025. 

5

Strategic error?

Aviation consultancy firm CAPA has cautioned that overestimating premium traffic and blending low-cost airlines could be a strategic error. 

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