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AUTO

Delhi adopts WhatsApp for bus tickets

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Bus tickets via WhatsApp

Delhi plans to introduce a WhatsApp-based ticketing system for buses, following its success with the Delhi Metro Rail Corporation.

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Digital system implementation

Transport department officials are working on implementing the digital system for DTC and cluster buses, with a limit on ticket quantities.

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Easy metro purchases

Note that passengers can currently purchase metro tickets by messaging 'Hi' to +91-9650855800 or scanning a QR code, but cancellations are not allowed.

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Transaction fee details

A small convenience fee applies if the tickets are purchased through card transactions. On the contrary, the UPI-based transactions are free.

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Commuter experience boost

The new initiative for bus transportation aims to simplify ticket purchasing, reduce wait times, and improve the overall transit experience for commuters.