Zoom Phone now available in Chennai: What it is
What's the story
Zoom Communications has launched its Zoom Phone service in Chennai, expanding further into the Tamil Nadu Telecom Circle.
The move comes months after Zoom Phone was introduced in Maharashtra Telecom Circle (MHTC) back in October 2024.
The new service enables inbound and outbound calls through the public switched telephone network (PSTN).
This allows businesses to replace their existing PBX (private branch exchange) systems and manage all their communication needs on a single platform.
Advanced capabilities
Zoom Phone's unique features and AI integration
Zoom Phone is more than just a regular calling service. It integrates with the company's generative AI assistant, Zoom AI Companion, at no additional cost for users who have subscribed to its paid services.
This feature makes the platform more powerful by offering intelligent assistance during calls.
The service also integrates seamlessly with Zoom Workplace and other leading business apps and hardware providers.
User focus
Zoom Phone's commitment to security and user experience
Zoom Phone comes with a focus on security, scalability, and an easy-to-use interface. These capabilities are focused on serving the needs of local businesses as well as multinational corporations.
The platform seeks to bring all communication needs on a single platform, making things easier for enterprises.
Velchamy Sankarlingam, President - Product and Engineering at Zoom, emphasized India's importance in their global strategy during the announcement.
Market strategy
Zoom's commitment to the Indian market
Sankarlingam said, "India is a critical market for us, and the availability of Zoom Phone in Chennai reflects our commitment to delivering local solutions with global standards."
The statement highlights Zoom's commitment to offering top-notch communication services customized for the Indian market.
The introduction of Zoom Phone in Chennai is a major step in that direction.