Slack messages are going twice, reason remains unknown
What's the story
Over the last few hours, users of popular work collaboration and chat app Slack have reported a weird message repetition issue.
The platform, as the complaints indicate, is either sending messages twice or not sending them at all.
The issue appears to be affecting a large number of users around the world, but there is no official word from Slack yet.
Here's more.
Issue #1
Every message goes two times
The issue, which appears to be associated with some sort of bug in Slack's systems, is causing text messages to go twice, TNW reported.
In some cases, a sent message is posted twice, while in others it doesn't go at all.
Notably, reports of the issue are coming from different parts of India (even we witnessed it) as well as North America and Europe.
Twitter Post
Here's what the issue looks like
The @thenextweb newsroom is currently overrun with double-posts, seemingly due to a random glitch with @SlackHQ. Anyone else seeing this? pic.twitter.com/NueY6jISkN
— Matthew Hughes (@matthewhughes) June 28, 2019
Issue #2
Some users are also witnessing problems in uploading media
Along with the double-posting glitch, some users have also complained about problems while uploading images and reacting to messages with emojis on Slack.
However, as of now, it is not clear if the two issues are associated with the same or different bugs.
Slack's System Status page notes a clear case of outage where 'Degraded service' is affecting multiple features, including messaging, file sharing.
Slack silent
Root cause of the problem remains unknown
Having said that, the root cause of the problem still remains unclear at the moment.
Slack hasn't issued any comment or statement on the matter, and there is no word on when users of the messaging service can expect a fix.
Either way, we expect a fix to come soon, considering more than 10 million people use the platform daily.