Unable to retrieve deleted Facebook content? Try these steps
What's the story
Facebook's content moderation system occasionally takes down posts or stories that you feel should not have been removed. If you're an Android user facing this issue, there's a way to appeal the decision through a well-defined process. This guide will provide you with step-by-step instructions on how to request a review of your deleted content, utilizing Facebook's internal mechanisms and, if needed, escalating to the Oversight Board.
Notification check
Begin with your support inbox
When your content is removed, Facebook issues a notification that serves as the key to initiating the appeal process. This notification, located in your Support Inbox on Facebook, contains vital information. Most importantly, it provides the option to disagree with Facebook's decision regarding your content. This is the initial step in appealing the removal and expressing your dissent with their action.
Appeal submission
Navigate through Meta's appeal process
If you strongly believe a mistake was made in removing your post or story, you should click the appeal option provided in the notification within your Support Inbox. This step entails formally contesting Facebook's decision through their internal complaints mechanism. It's crucial at this point to clearly state why you believe the decision was wrong.
Final steps and submission
Proceeding to the oversight board
After you have exhausted all avenues within Meta's appeals process and have received a final decision with an Oversight Board reference number, navigate to the Oversight Board's website. Enter the reference number and accept the Terms of Service. Provide additional context to your appeal. This step is important as it allows for external reviewers not associated with Meta's initial moderation team to review your case.