Spotify down: Users report outage on mobile app and web
Thousands of Spotify users across the world have reported that they are unable to play music or access podcasts. The issue appears to affect both the web version and mobile app. While some cannot play music on the app, others are failing to listen to podcasts or download songs, among other concerns. Spotify has acknowledged the issue and introduced some fixes.
Why does this story matter?
Spotify is one of the most widely used music streaming services across the world. Considering its popularity and the growing number of subscribers, one can imagine how users would respond if an outage occurred. Twitter was flooded with user reports and memes when the outage happened but things are seemingly getting better for all the affected users.
45% of the users reported issues with audio streaming
Per Downdetector.com, 45% of the users were unable to access the website, 45% reported issues with audio streaming and 10% reported issues with logging onto the service. The issues appeared to have started around 5:00pm and peaked at roughly 5:30pm, according to the reports. In India, users from Delhi, Jaipur, Ahmedabad, Mumbai, Hyderabad, Kolkata, Banglore, Chennai, and Coimbatore, reported the issues.
Users expressed their concerns on Twitter
Users were certainly not pleased with the outage and were quick to take to Twitter to express their fury. One of the users wrote, "I can't play any songs...it just skips through everything on a playlist or just straight up doesn't play as a single. It shows up as playing on Discord for some reason even though it isn't."
For one user, the songs kept jumping one after another
Has the issue been rectified?
The outage appeared to affect thousands of users across the globe. Spotify has rectified the issue and the service is back up for most users. The company did not reveal the number of affected users. However, according to Downdetector.com over 20,000 cases were reported in the US and more than 8,000 were recorded in the UK, during the peak of the outage.
Take a look at the official post from Spotify Cares
Spotify has experienced two outages already this year
This is not the first time in the year that Spotify has experienced an outage. The streaming service faced two outages before today's and reportedly the one in January affected more than 45,000 users in the US.
