OpenAI's ChatGPT faces outage, users report access issues
OpenAI's widely-used chatbot, ChatGPT, is currently experiencing a partial outage. The issue has been confirmed by OpenAI on its official status page. A significant number of users have reported difficulties in accessing the service due to "Elevated Errors on some API models." The company is actively working to resolve these problems and restore normal operations.
Additional issue impacts Workspace Analytics tab
In addition to the primary outage, another issue has been identified that primarily affects the Workspace Analytics tab. According to OpenAI's status page, "The Workspace Analytics tab for ChatGPT Enterprise is currently not returning any data." The company has pinpointed the root cause of this problem and is actively working on a solution.
OpenAI's recovery efforts and estimated timeline
OpenAI has made progress in resolving the issues, stating that it has "restored data for a portion of affected users and are continuing to work diligently to resolve the issue for the remaining users." However, the company estimates that it will take approximately 10 hours to fully restore normal service. This timeline suggests that users may continue to experience disruptions during this period.
Outage detection and user reports
Downdetector.com first noted the outage earlier today, which lasted for several hours. Approximately 78% of users reported issues while accessing ChatGPT. Around 17% of users faced difficulties with the ChatGPT website, while the rest encountered problems with the app. These reports highlight the widespread impact of this outage on ChatGPT's user base.