OpenAI says GPT-4 can solve social media's content moderation problem
What's the story
OpenAI claims it has developed an innovative content moderation technique using its advanced GPT-4 AI model. The company believes it can solve the problem of content moderation at scale. This method involves guiding the model with a well-defined policy and creating a test set of content examples. In a blog post, the start-up said it has been using GPT-4 for its own content moderation.
Details
Policy experts will determine whether AI-generated labels are correct
The content moderation examples generated by GPT-4 may or may not violate the set policy. Policy experts then label these examples and compare the AI-generated labels to their own, refining the policy as needed. According to OpenAI, machines will be consistent while interpreting content policies and can develop a new policy within hours. Using AI for content moderation will also protect moderators, OpenAI argues.
What Next?
OpenAI acknowledged that AI can make mistakes
Despite the potential improvements offered by GPT-4, it's crucial to remember that even the most advanced AI can make mistakes. OpenAI acknowledges this reality and emphasizes the importance of human involvement in monitoring, validating, and refining AI-generated content moderation. As with any AI application, exercising caution is necessary when relying on these systems for critical moderation tasks.