Page Loader
How to fix WhatsApp notification bug that hides sender's name

How to fix WhatsApp notification bug that hides sender's name

Jun 16, 2018
09:48 am

What's the story

WhatsApp has been hit by a bug which prevents users from seeing who sent them a message when a notification for the same comes. The sender's name in the notification on the home screen is vaguely replaced by "WhatsApp." Notably, the bug has only impacted WhatsApp on iOS. Affected users took to Twitter to complain about and seek a solution to the problem.

Twitter Post

Was the problem caused by a WhatsApp update?

Fix

Here is how you can solve the issue

Go to Settings inside WhatsApp and click on Notifications. There, turn on "Show Preview." Next, go to the Settings menu of your iPhone. There, click on Notifications, select WhatsApp, tap "Show Previews," and switch it to "Never." This will fix the bug, you'll start seeing senders' names on WhatsApp notifications, but stop seeing any preview text of the message.

Information

It's not known how many users are affected

You can also resolve the issue by updating WhatsApp to version 2.18.61. Twitter user Fouad Raheb wrote, "It's safe to update to latest WhatsApp 2.18.61. They didn't change anything but seems like they fixed notification message preview bug."

Glitches Galore

This is the second WhatsApp bug in 15 days

Recently, another WhatsApp bug allowed users to receive messages from blocked contacts. The bug also enabled blocked contacts to see users' profile photo and status. To fix this, users can delete blocked contacts from their address book altogether, mute their chat on WhatsApp, and change WhatsApp's "Privacy Settings" so that only their contacts can see their profile photo and status.