Facing WhatsApp account ban error? Here's how to resolve it
What's the story
WhatsApp users may occasionally encounter an error message stating, "This account is not allowed to use WhatsApp," on their smartphone, Chromebook, or laptop.
This message typically signifies an account ban, imposed by WhatsApp when users violate the messaging platform's 'Terms of Service.'
An account ban can be temporary or permanent depending upon the circumstances. However, some measures can be taken to appeal such a ban.
Causes
Reasons behind WhatsApp account bans
WhatsApp may ban accounts for a variety of reasons.
These include sending messages to numerous unknown contacts, adding people to groups without their consent, sharing illegal content, and sending bulk messages.
Other reasons could be using automation tools for messaging, having your account reported for intellectual property violations, using third-party reporting tools, or unauthorized versions of WhatsApp.
Detection
Ban detection and review process
WhatsApp employs both human and automated review techniques, to identify accounts that breach its terms of service.
Automated systems scan numerous messages to detect potential violations.
Accounts involved in easily identifiable violations face immediate bans, while those requiring further review are redirected for human assessment.
In some instances, court orders may also prompt WhatsApp to ban certain accounts.
Solution
Resolving the account not allowed error
If users encounter the 'This account is not allowed to use WhatsApp' error, it could indicate a temporary or permanent ban.
Temporary bans often result from using unofficial versions of the app or automated tools for data extraction.
Switching to the official app and refraining from data scraping can restore app usage.
However, failure to take these actions may lead to a permanent ban.
Appeal
Appealing against a permanent ban
For users who believe their permanent ban was issued in error, an appeal can be submitted by tapping the 'Request a review' button within the app.
A human reviewer will then assess the case and provide a decision.
It's crucial to note that WhatsApp considers just one phone number per appeal.
You'll get notified via WhatsApp of any updates to your review status.