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Gmail users receiving spam e-mails from their own e-mail ID

Gmail users receiving spam e-mails from their own e-mail ID

Apr 23, 2018
04:40 pm

What's the story

Several Gmail users have reported that they are receiving spam e-mails from their own e-mail ID. Since the messages are coming from the same account, they appear in the sent folder of Gmail. The spam e-mails include content like ads, loans, and male growth supplements. Users have taken to Gmail's Help Forum to report the issue. Here are the details.

Twitter Post

Google employee Seth Vargo on the issue

Information

Users tried changing password but to no avail

Further, some users claimed that the spam messages are still being exchanged even after they change their passwords, indicating that this is not a case of a hack. While some others expressed surprise that this is happening despite their account being secured with two-factor authentication.

Details

Spam e-mails managed to get past Gmail's spam filters

Notably, many spam e-mails appear to have been sent "via telus.com" which is a Canadian telecommunications company. According to reports, spammers forged e-mail headers in this manner to get the messages past Gmail's spam filters. TELUS said, "We are aware of the issue and can confirm the messages are not being generated by TELUS, nor are they being sent from our server."

Response

Actively taking measures to resolve the issue: Google

Google said the issue relates to a "spam campaign impacting a small subset of Gmail users." "We have identified and are reclassifying all offending e-mails as spam, and have no reason to believe any accounts were compromised as part of this incident. If you happen to notice a suspicious e-mail, we encourage you to report it as spam," a company spokesperson said.