Now buy Chennai Metro QR tickets on WhatsApp: Here's how
What's the story
Chennai Metro is revolutionizing the way passengers purchase tickets, by introducing a new WhatsApp-based QR code ticketing service. This innovative approach aims to replace traditional paper QR code tickets as well as tokens. Initially, the facility was introduced at two stations, named Koyambedu and Airport. Now, the service is available at all 41 metro stations in the city, following a positive response from travelers.
Process
How does the service work?
To access this convenient ticketing option, passengers have to provide their phone numbers at the ticket counter, and specify their destination and number of tickets required. Next, they have to enter their phone numbers into a keypad connected to a computer. A QR code is sent to their WhatsApp, allowing for easy payment via cash or card. CMRL Managing Director M. A. Siddique believes this service will streamline the ticketing process and make it more accessible for occasional metro users.
Safety
Payment on WhatsApp is completely secure
This payment transaction for QR codes on WhatsApp is completely secure. Chennai Metro claims that the passenger mobile numbers used for payments are not stored on its servers. This ensures the data privacy of the passengers.
Choices
Environmental benefits and other ticketing options
This new service offers convenience and supports Chennai Metro's commitment to environmental sustainability. Currently, ticket issuance consumes around four tons of paper per month, and this WhatsApp-based system aims to reduce that amount. Passengers can also purchase metro tickets via PhonePe, Paytm, mobile apps, smart cards, and NCMC cards. Chennai Metro has phased out paper QR tickets. It only issues tokens during emergencies when system disruptions occur.