Apple's iPhone X exploded after iOS update: Details here
In a shocking development, a US-based Apple user has claimed that his iPhone X unit exploded when updated to iOS 12.1. The incident was revealed on November 13, prompting Apple to take immediate action and call the exploded unit for investigation. As of now, it remains unclear how the phone exploded or if the user was injured in the incident. Here are the details.
How the iPhone X unit exploded?
Rahel Mohamad, the owner of the iPhone X in question, detailed the incident to Gadgets360, noting that the phone was being updated to iOS 12.1 - prior to the explosion. He said the unit was initially put on charging but was removed due to excessive heating. Following this, the update finished and the phone turned on, leading to smoke and the explosion.
Statement from the owner
"Dark grey smoke started coming from the phone," Rahel told Gadgets360. "The update was completed and as soon as the phone turned on it started to smoke and caught fire."
Images of the exploded iPhone X
Original accessories were being used, owner claims
According to the owner, the phone was being charged with the original Lightning cable and wall charger provided by Apple. Also, he claimed that the device had no prior issues and had been working perfectly since the date of purchase. "This year early January I bought the iPhone and have been using it normally," he told Gadgets360.
Apple is looking into the matter
When Rahel revealed the incident, Apple's support team tweeted that the behavior was not expected and asked him to get in touch to get the issue resolved. Now, the owner claims that the company has recalled the exploded unit for further investigation. Apple, on its part, has not yet revealed why the phone exploded or what resolution will be provided to the user.
