Zomato delivery agent, flashing his genitals, asks woman for help
Zomato has dismissed a delivery agent who acted inappropriately with a female customer during a late-night delivery in Ahmedabad. The woman shared that she had ordered a coffee from Zomato around midnight on August 28 and was assigned the delivery assistant about half an hour late due to chaos caused by heavy rainfall. When she went to her apartment's gate to take the order after receiving the agent's call, the man flashed his private parts at her.
Delivery agent arrived late and behaved oddly
In an Instagram Story, she claimed that he arrived at her location 15-30 minutes late. At 12:48am she received his call and went to collect her order. She noted that he was constantly apologizing for the delay while smiling, which made her feel uncomfortable. He then claimed he was injured and repeatedly pointed toward his foot. "Out of reflex I pointed my flashlight at his feet...and saw that his genitals were out..and he was smiling like a creep," she wrote.
Woman reports incident to Zomato and legal authorities
She further said that agent mocked her, saying, "Ma'am please help kar do." The woman immediately reported the incident to Zomato and was contacted by the company shortly after. She was informed that they would listen to both sides of the story before taking any action. A few hours later, she received an update stating that the delivery agent's services had been terminated and his license revoked.
Woman seeks further action against dismissed delivery agent
"Zomato connected with me and I also connected to legal authorities," she said in her update. "I won't say I feel safe now, I still feel unsafe, but they did what they could. I still am paranoid because what if he returns back to the address? but I have legal support now," she added.
