Delhi: 23 Air India flights delayed due to software malfunction
Nearly two dozen Air India flights were delayed across its network including at IGI Airport, Delhi today after a technical glitch in the check-in software hampered operations, an airline spokesperson said. The departure timings of as many as 23 flights were affected and the delays owing to the software malfunction stretched from 15-30 minutes, he said. Air India's software solution is managed by SITA.
Check-in and other services were handled manually
The software-related glitch affected operations from 1 pm to 2.30 pm during which period, check-in and other services were handled manually. SITA, which handles Air India's software solution, is a global airline IT services solution major, which provides its check-in, boarding, and baggage tracking technology.
