Air-India supervisor slaps junior for serving non-veg food to passenger
An Air India cabin supervisor allegedly slapped a flight attendant for serving non-vegetarian food to a vegetarian passenger on board a Frankfurt-bound flight from New Delhi. The incident took place onboard AI flight 121 on March 17. An internal inquiry has been set up by the carrier's in-flight service department to investigate the matter, the AI spokesperson said. Here are more details.
What exactly was the incident?
The cabin attendant "by mistake" served non-vegetarian food instead of a vegetarian food to a passenger in the business class of its New Delhi-Frankfurt flight. The passenger pointed out the mistake to the cabin supervisor but did not file any complaint, a source said. On being told about her folly, the attendant went to the passenger and apologized. She replaced the meal as well.
Flight attendant filed a complaint about the incident
However, the cabin crew supervisor later took up the issue again with the flight attendant and slapped her, the source claimed. The attendant did not retaliate but later filed a complaint. "We have received a complaint from the cabin crew of the flight AI 121. An internal inquiry has been set up to investigate the allegations in the complaint," the AI Spokesperson said.
Previous cases of misbehavior by airline crews
The issue of misbehavior by airline personnel came into focus after a video went viral last year showing IndiGo ground staff allegedly assaulting a passenger. A parliamentary panel too had raised concern over the arrogant behavior of airline staff towards passengers, saying it should stop.