NewsBytes
    Hindi Tamil Telugu
    More
    In the news
    Narendra Modi
    Amit Shah
    Box Office Collection
    Bharatiya Janata Party (BJP)
    OTT releases
    Hindi Tamil Telugu
    NewsBytes
    User Placeholder

    Hi,

    Logout

    India
    Business
    World
    Politics
    Sports
    Technology
    Entertainment
    Auto
    Lifestyle
    Inspirational
    Career
    Bengaluru
    Delhi
    Mumbai

    Download Android App

    Follow us on
    • Facebook
    • Twitter
    • Linkedin
    Home / News / Auto News / How Kia Connect app exposed dealer personnel misusing customer's Seltos
    Next Article
    How Kia Connect app exposed dealer personnel misusing customer's Seltos
    Kia Seltos features a voice-controlled panoramic sunroof (Photo credit: Kia Motors)

    How Kia Connect app exposed dealer personnel misusing customer's Seltos

    By Pradnesh Naik
    Dec 17, 2023
    06:11 pm

    What's the story

    In a shocking incident, a Kia dealership personnel from Bhopal, Madhya Pradesh, was caught taking a customer's Seltos for joyrides.

    Reportedly, the mid-size SUV was sent to M/s Sun Globe dealership to repair minor accidental damages on October 26.

    However, it was the Kia Connect app that notified the car owner's spouse, Priyank Shah, about the car's potential misuse and joyrides by the personnel.

    Context

    Why does this story matter?

    Connected car features have become popular among young as well as tech-centric buyers in recent years.

    Kia Motors has been leading the way with the Kia Connect mobile app, which provides around 66 features and also supports smartwatch connectivity for ease of use and access to their cars.

    Here, let's look at how this advanced app helped a Seltos owner track his vehicle.

    Incident

    Car made multiple unauthorized trips, including overnight stay

    Shah dropped his Seltos at the dealership in October to repair minor accidental damages and was informed about the same being done on November 25.

    However, to his amazement, the Kia Connect app started pinging updates regarding the SUV's usage on November 26.

    Tracking the car's whereabouts via telematics suite shocked Shah, as it was revealed that the vehicle made multiple unauthorized trips.

    Information

    Details of trips by Shah's Seltos

    The app revealed the Seltos moved out of the service center on November 26 and made multiple stops, including a fishy one at "Desi Sharab Shop" near Ashima Mall, Bhopal. After this, it had an overnight stay outside the dealership before returning the next day.

    Response

    Service advisor fired by dealership

    Later, Shah made an unannounced visit to the dealership on November 27 to find the car missing.

    He raised a complaint, providing concrete evidence through screenshots, which led to the dealership firing the service advisor who handled Shah's Seltos SUV, per RushLane's report

    Kia Motors also replied to Shah via mail and assured him that necessary action would be taken from their end.

    About

    Meanwhile, here's a look at 2023 Kia Seltos

    The 2023 Kia Seltos features a signature "Tiger Nose" grille, LED headlights with integrated DRLs, auto-folding ORVMs, connected-type LED taillamps, and 18-inch dual-tone wheels.

    Its sporty cabin with a panoramic sunroof, dual-zone climate control, a Bose sound system, a dual 10.25-inch screen setup, and Level-2 ADAS functions.

    Powering the SUV is a 1.5-liter petrol engine, a 1.5-liter diesel motor, or a 1.5-liter turbo-petrol mill.

    Facebook
    Whatsapp
    Twitter
    Linkedin
    Related News
    Latest
    Kia Motors
    Kia Seltos
    SUVs in India
    Technology

    Latest

    'Not one statement…against India': Pakistan MP slams 'coward' Shehbaz Sharif  Jammu And Kashmir
    Vijay Deverakonda is a magnificent saint in 'VD14' first look Rashmika Mandanna
    Trump hints at tariff relief for China—What's behind the shift?  China
    Metallica concert just caused a small quake!  Celebrity

    Kia Motors

    Kia Motors planning to expand its EV line-up in India Kia EV9
    Kia EV3 concept debuts with quirky design, V2L technology Upcoming Electric Cars
    Kia EV4 arrives with edgy design, will head to production Electric Cars
    Tesla Model 3-rivaling Kia EV5 showcased: Check design, features Latest Cars

    Kia Seltos

    Kia Seltos (facelift) goes official in global markets: Check features Kia Motors
    2022 Kia Seltos launched in South Korea: Check features, price Kia Motors
    Kia Seltos SUV gets 6 airbags as standard; becomes costlier Kia Motors
    When will the new Kia Seltos SUV launch in India? Kia Motors

    SUVs in India

    Check top alternatives to BMW X4 M40i in India BMW
    Mahindra Bolero range registers record sales in September 2023: Report Mahindra
    How Volkswagen Taigun Trail Edition fares against Hyundai CRETA Adventure Volkswagen
    Kia Sonet (facelift) in works: Check expected features Kia Motors

    Technology

    Tata's latest cars come with Alexa voice support: Check features Tata Motors Ltd
    Toyota's game-changing Direct Automatic Transmission will help enhance driving experience Toyota
    Toyota unveils yoke-style 'NEO Steer' for 2024 Land Cruiser SUV Toyota
    Suzuki showcases hydrogen-powered Burgman maxi-scooter: Check features, design Suzuki
    Indian Premier League (IPL) Celebrity Hollywood Bollywood UEFA Champions League Tennis Football Smartphones Cryptocurrency Upcoming Movies Premier League Cricket News Latest automobiles Latest Cars Upcoming Cars Latest Bikes Upcoming Tablets
    About Us Privacy Policy Terms & Conditions Contact Us Ethical Conduct Grievance Redressal News News Archive Topics Archive Download DevBytes Find Cricket Statistics
    Follow us on
    Facebook Twitter Linkedin
    All rights reserved © NewsBytes 2025